ZIAD, Ines; LAXMI, Vijaya P.; BHAVANI, Girija E.; BOUCHENTOUF, Amina Angelika; MAJID, Shakir. A Matrix Geometric Solution of a Multi-Server Queue With Waiting Servers and Customers’ Impatience Under Variant Working Vacation and Vacation Interruption. Yugoslav Journal of Operations Research, [S. l.], v. 33, n. 3, p. 389–407, 2023. DOI: 10.2298/YJOR220315001Z. Disponível em: https://yujor.erc.fon.bg.ac.rs/index.php/yujor/article/view/747. Acesso em: 15 dec. 2025.