RAMANATHAN, Raghavendran; VARADHARAJAN, Vidhya. Performance Approximations of Markov Modulated Poisson Process Arrival Queue With Markovian Service Using Matrix Geometric Approach. Yugoslav Journal of Operations Research, [S. l.], v. 34, n. 2, p. 245–256, 2023. DOI: 10.2298/YJOR230715027R. Disponível em: https://yujor.erc.fon.bg.ac.rs/index.php/yujor/article/view/781. Acesso em: 24 oct. 2025.